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What do the changes mean?

You should check your local council website for information on rates relief that may be offered.

What do you do differently?
  • Councils should be complying with the National Cabinet decisions. If necessary, remind the council of those obligations 

  • Do negotiate affordable repayment arrangements

  • Make sure you ask for fees and interest not to be charged

  • Try to avoid deferring payments and debts. Try to avoid your client accruing large debts that may leave your client exposed to a forced sale when the pandemic is over.

  • Council should not be threatening a forced sale or enforcement action over rates arrears. If the council does either of things, you should mention the National Cabinet decisions.

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